Some will argue to have a natural ability to sell while others refuse to take this task on. But even with a natural talent of selling, dealing with customers who are never wrong and others who think everyone else is wrong is a real challenge even for pros. So, how can you overcome the not “wrong” customer?

Leaders had a start as a manager but what inspires and motivates them to become a manager varies. For some is the thrill of the challenge while for some is power of knowing they can make a difference. So, what inspired you to become a manager and has this changed over time?

Change is a difficult challenge. Think of someone you know over 20 years and most likely they are still the same. Unwillingness to change for the better at times can lead to the loss of friendships and relationships to mention a few. So, what are the best predictors for change?

Unfortunately, there are impersonators who manage to deceive others and these include from the more serious ones like calling themselves medical doctors to those who claim to have held important roles in their professional background. So, how do you manage working along side an impersonator?

To fake listening is to destroy trust and without it little progress can be expected. Managers who manipulate listening create a working environment of politics and tribal rivalries, which within a team comes across as lip service. So, how do you overcome barriers to effective listening?

The benefit of our comfort zone is a feeling of safety and being in control but some situations will force you at times to move to a panic mode. Moving out of the comfort zone can create a high level of stress but there are also opportunities for growth. So how do you know you are stuck in the comfort zone?

Continuous learning is not only self-gratifying but also provides an insight to a new world of possibilities. But, of course, seeing others on the “how-to” may be deceiving as they may make it look easy when it is not. So, what is your best example of self-training?

Working with a demagogue manager is exhausting work and extremely stressful if you report to one. They live in “alternative facts” and exploit beliefs and prejudices of others. So, how do you survive working with a demagogue manager?