Leadership and 

Management Development

Workshops

  • 2016
    • Six Ways to Increase the Effectiveness of Selling 
    • Customer Service: Increasing Customer Retention & Sales
      • Focus on external and internal customer service 
  • 2015: Succession Planning from the Manager's Perspective 
    • Retaining high potentials 

Consulting

  • Zero-Based Budgeting Process
  • Leadership & Management Development
  • Improve Low Performing Teams 
  • Increase Employee Engagement
  • Enhance Team Building
  • Conflict Management
  • ​Customer Service
  • ​Coaching



Diversity & Inclusion (D&I)

  • 2016: ERG Roundtable; Share best practices and develop best practices matrix with KPIs
  • 2016: Diversity Value Index Benchmarking Program; Selected as judge by Human Capital Media
  • Workshops
    • ​Multicultural Forum on Workplace Conferences
      • ​Innovate: Time to Change the Conversation on D&I
      • ​Negotiating Difficult Conversations: Tools for Gaining Senior Level Buy-In
  • Consulting
  • How to Leverage D&I with Effective Metrics
  • Decide on Programs vs. Strategy
  • Develop Management Training  & Establish Business Councils
  • Publication 
  • Reflections on Diversity & Inclusion: A Retired Practitioner's Perspective - Hispanic.com 7/2/14


   

Sales Development

  • 2016: "IMPACTO Commercial" in México​; ​Focus on sales drivers & pay for performance (Business Development)
  • 2016: "Procesos Eficientes" in México; Focus on operational efficiencies and profitability (Workforce Optimization)
  • Consulting
  • Outperforming the Competition with KPIs
  • ​Sales Strategy and Sales Standards
  • Increase Sales Effectiveness & Selling Skills



   

What We Do...


​​​​Sedona Management LLC

What We Do: Consulting & Training​​​​

Our Motto: "Get Things Better"


   Leadership, Diversity & Sales Development